Frequently Asked Questions

SYLIAN press-on nails are designed for everyday life, with wearable Short and Extra Short styles, a soft gel finish, and 30 nails in multiple sizes for more fit options. Each set includes two ways to wear: adhesive tabs and nail glue.

SYLIAN press-on nails feature a Soft Gel PMMA base with multiple gel layers, including a base coat, color gel, builder gel, and top coat. Together, they create a smooth, glossy finish.

Each set contains 30 nails in multiple sizes. Select sizes may include duplicates to give you more fit options.

Each set includes 30 press-on nails, adhesive tabs, nail glue, a mini nail file, a cuticle stick, an alcohol prep pad, and an instruction card.

No. SYLIAN nails are ready to wear and do not require a UV lamp. Apply them using the included adhesive tabs or nail glue.

No. Adhesive tabs and nail glue are included separately so you can choose how to apply your nails.

SYLIAN offers Extra Short Squoval, Extra Short Almond, Short Square, and Short Oval styles. Availability may vary by design.

Before applying adhesive, place a press-on nail over each natural nail to check the fit from side to side. Choose a size that covers your natural nail without overlapping the skin or pressing uncomfortably.

Choose the slightly larger nail and gently file its sides for a closer fit. File a little at a time, and avoid filing over decorative details.

The 30 nails provide multiple fit options, but natural nail widths and curves vary. An exact fit for every person cannot be guaranteed.

Try the available thumb sizes before applying adhesive. If one is slightly wide, you may gently file its sides. Choose a nail that covers your natural nail without overlapping your skin, and do not force a nail that feels too tight.

Remove it and try another size. A press-on nail should fit comfortably without pressing into your skin.

The size or curve of that press-on nail may not match your natural nail. Try another size and check the fit before applying adhesive. Do not force a nail that will not sit comfortably.

Yes, if you can find a press-on nail that fits comfortably on your natural nail. Check the fit before applying adhesive, and avoid placing adhesive or the press-on nail on your skin.

Choose your sizes first. Then prepare clean, dry natural nails with the included prep tools and apply either adhesive tabs or nail glue according to the included instructions.

See our How to Apply guide for more detail.

Choose the method that works best for your plans and follow its application instructions. Adhesive tabs can be convenient when you want to change your look; nail glue is another option when you want a firmer hold.

Use one application method at a time and follow the instructions supplied with that adhesive.

Oil, moisture, or a poor fit can affect adhesion. Start with clean, dry natural nails, use the included alcohol prep pad, and choose a size that fits without touching your skin. Follow the instructions for the adhesive you choose.

Yes. Remove the tab and any residue from the press-on nail before reapplying it with nail glue. Make sure the press-on nail and your natural nail are clean and dry.

You can gently file the free edge to refine the length or shape. File a little at a time, and take extra care around decorative details.

Yes. If you notice a tiny moulding tab along the edge, gently smooth it with the included mini nail file before applying. This is a normal part of the manufacturing process and does not affect the quality or wear of the nail.

Follow the removal and safety directions on your nail glue packaging. Do not pull bonded skin apart.

Yes. Follow the adhesive’s instructions, including any recommended waiting time after application. Dry your hands thoroughly after washing.

Follow the removal method for the adhesive you used. Work gently and see our How to Remove guide for step-by-step instructions.

Do not pull or force it off. Follow the removal instructions for your adhesive and allow more time if the nail is still firmly attached.

You may be able to reuse a press-on nail if it remains clean, undamaged, and keeps its shape. Reusability depends on how it was worn, removed, and cared for.

Gently remove remaining adhesive before reapplying the nail. Check that it is clean and has kept its shape. Do not reuse a nail that is cracked or no longer fits comfortably.

Forceful removal can harm natural nails. Follow the instructions for the adhesive you used, take your time, and never pry a nail off.

SYLIAN currently ships within the United States. See our Shipping & Delivery Policy for details.

Your available shipping options and final shipping cost are shown at checkout. Standard U.S. shipping is free when the merchandise subtotal is $59 or more after discounts and before taxes and shipping.

See our Shipping & Delivery Policy .

We aim to prepare and ship orders within 1–2 business days after payment is confirmed. Delivery time begins after the carrier receives the package.

See our Shipping & Delivery Policy for current estimates.

Email support@syliannails.com with your order number and correct address within 2 hours of placing your order. We’ll do our best to update it, but a change cannot be guaranteed once the order enters fulfillment.

Email support@syliannails.com with your order number and request within 2 hours of placing your order. We’ll do our best to help, but changes and cancellations cannot be guaranteed. An order cannot be changed or canceled after it ships.

Email support@syliannails.com with both order numbers as soon as possible. If neither order has entered fulfillment, we’ll check whether they can ship together. This cannot be guaranteed.

Check your spam or junk folder and the email address you entered at checkout. If you still cannot find it, email support@syliannails.com with your name and order details.

Tracking may take time to show the carrier’s first scan. If it has not updated 2 business days after your shipping confirmation, email support@syliannails.com with your order number so we can check it.

Check your mailbox, parcel locker, delivery area, and with members of your household. You can also ask the carrier for delivery details.

If the package is still missing, email support@syliannails.com with your order number and tracking information.

Check all packaging first. If something is missing, email support@syliannails.com with your order number, a description of the missing item, and a photo of what you received. We’ll review it and explain the next steps.

Email support@syliannails.com with your order number and clear photos of the item and packaging. We’ll review your order and help resolve the issue.

Email support@syliannails.com as soon as possible with your order number, a description, and clear photos of the item and packaging. We’ll review the issue and explain the available resolution.

You may request a return within 14 calendar days after delivery. For a change-of-mind return, the item must be unopened, unworn, unused, and in its original packaging.

See our Return & Refund Policy for the full conditions.

Email support@syliannails.com with your order number and the item you wish to return. Please wait for approval and return instructions before sending anything back.

We do not offer direct exchanges at this time. If your unopened item qualifies for a return, you may request a return and place a separate order for another design, shape, or length.

See our Return & Refund Policy .

After your return reaches us, we aim to inspect it and email a decision within 3 business days. If approved, we aim to issue the refund to your original payment method within 2 business days; your payment provider may take up to 10 additional business days to post it.

Full details are in our Return & Refund Policy .

Email support@syliannails.com. If your question concerns an order, include your order number. We aim to respond within 1 business day, excluding weekends and holidays.